Author Archive

It was last year when publicity around chatbots for business had its wide coming out. Since then, chatbot technology matured, provided hundreds of agencies and developers with new projects, and armed thousands of companies with digital assistants based on conversational UX and AI. Still, 95% of bots have hardly outgrown their infancy, and only dozens [...]

Jun 08, 2017

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These Holidays, Please Welcome, One-of-a-Kind well, actually, two-of-a-kind Incomparable, Bing Crosby and Frank Sinatra!   Have You Talked to Digiteum Elf Bot we built specially for Christmas? It works as a mood booster - gives away festive tips, offers fortune cookies and shares legendary Christmas songs with everyone craving for a smile. Check it on Facebook and click [...]

Dec 15, 2016

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Good Morning, Helsinki! Let’s talk Bots&Biz! We made it! The first Digiteum talk on chatbots and business took place in Helsinki on October 11, 2016. We gathered entrepreneurs, executives, researchers and press at Meeting Park FORUM to discuss the role of chatbots in modern business environment and the value this technology brings to the Finnish [...]

Oct 20, 2016

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Mobile-friendly or app? Phone or email customer support? App or chatbot? Is there a one-digital-size-fits-all solution for a business to communicate with Millennial customers? And if there is, will chatbots become such a solution? This is tricky...   If Millennials are your target audience, then you consider their preferences and habits as your guiding star. And [...]

Oct 07, 2016

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Latest news feeds are stuffed with the stories about Millennials and their needs and fancies. But there’s no need to be annoyed. In spite of Baby Boomers reserving the top position as the wealthiest generation, Millennials do matter if you are a business and you intend to grow. Here’s a couple of shortcuts to explain [...]

Sep 28, 2016

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